Cookie Policy

Last updated: May 23, 2026

This cookie policy (the “Cookie Policy”) forms part of the Posthero Friends Privacy Policy and clearly and precisely informs the persons who access the website hosted at https://friends.posthero.app and its subdomains about the use of cookies and similar technologies.

The website is owned by POSTHERO SOLUTIONS S.L., with Spanish tax ID B26713065 and registered office at Calle Cargol nº 4 Nave D, 08110, Montcada i Reixac (Barcelona), Spain. Contact email: hello@posthero.app.

What is a cookie?

A cookie is a small data file that the website downloads onto the user's device (computer, smartphone or tablet) when they access or browse a web page. Cookies allow information about browsing habits, preferences and other usage data to be stored and retrieved, in order to make the site work, remember settings, analyse behaviour or personalise the experience.

For the purposes of this policy, the generic term “cookies” also covers other similar tracking or local-storage technologies (for example, localStorage, sessionStorage, web beacons, pixels or unique device identifiers) when used for equivalent purposes.

Why do we use cookies?

Posthero Friends uses cookies exclusively to:

  • Ensure proper operation of the website and the application.
  • Keep the authenticated user's session and account security.
  • Remember user preferences such as language (Spanish or English) or interface settings.
  • Understand on an aggregated basis how the site is used in order to fix errors and improve the experience.
  • Measure, when the user has expressly consented, the effectiveness of advertising campaigns and communications, whether our own or third-party.

Strictly necessary cookies do not require consent and are loaded by default. All other cookies are only activated after the user's acceptance in the cookie configuration panel shown the first time the user visits the site.

Types of cookies by purpose

  • Technical or strictly necessary: allow the user to browse and use basic functionalities of the site, such as identifying the session, keeping a draft send, accessing private account areas or applying security measures. They cannot be disabled.
  • Personalisation or preferences: allow user settings to be remembered (such as language or currency) so they do not need to be set again on every visit.
  • Analysis or measurement: allow us to count the number of users and statistically analyse how the site is used, in order to introduce improvements. Information is processed, whenever possible, in an aggregated or pseudonymised form.
  • Advertising and marketing: allow advertising spaces to be managed, campaign effectiveness to be measured, advertising fraud to be prevented and, where applicable, ads tailored to user interests to be displayed inside or outside the site.

Types of cookies by ownership

  • First-party: sent and managed by the friends.posthero.app domain itself.
  • Third-party: sent and managed by entities other than POSTHERO (for example, analytics providers, payment gateway or advertising tools).

Types of cookies by duration

  • Session: collect and store data while the user is browsing the site and are automatically deleted when the browser is closed.
  • Persistent: data remains stored on the device for a period defined by the cookie owner (which may range from a few minutes to several years).

Cookies used by Posthero Friends

Following the guidelines of the Spanish Data Protection Agency, the cookies used on the site are detailed below by category. The specific detail (name, provider, purpose and exact duration) is always available and up to date in the cookie configuration panel, accessible from the cookie banner displayed on the site or from the link provided in the footer.

  • Necessary: authenticated user session, language preference (pf_locale), minimum interface preferences, security and fraud prevention. First-party. Duration: session or up to 1 year.
  • Preferences: remembering the state of the cookie banner, regional settings. First-party. Duration up to 1 year.
  • Statistics: aggregated measurement of site usage (pages visited, errors produced, application performance) in order to improve the product. May include third-party tools. Duration up to 1 year.
  • Marketing:measurement of campaign effectiveness, conversion attribution, remarketing and personalised advertising inside or outside the site. May include third-party tools (for example, advertising networks and social platforms). Only activated with the user's express consent. Duration up to 1 year.

Some of the third parties that provide services to the site may be located outside the European Union and the European Economic Area. In such cases, POSTHERO ensures that international transfers take place under one of the mechanisms provided by applicable regulations, as detailed in the Privacy Policy.

Consent and withdrawal

When the user accesses the site for the first time, an information banner is displayed that allows them to accept all cookies, reject those that are not strictly necessary or configure them individually by category. The user may change their choice at any time by accessing the cookie configuration panel available on the site.

Withdrawal of consent does not affect the lawfulness of processing carried out previously. If the user rejects strictly necessary cookies via their browser settings, some site functionalities may be unavailable.

How to disable cookies from the browser?

The user can at any time configure, restrict or delete cookies via their browser settings. Help links for the main browsers are provided below:

Changes to this Cookie Policy

POSTHERO may update this Cookie Policy to adapt it to changes in regulations, case law or the services offered. The version in force will always be available on this page, with the date of the latest update. Users are advised to review it periodically.